We only exchange if any product has manufacturing fault, broken or scratched, only at the time of purchase.
You have to inform us if cannot bring back right away. Email firstname.lastname@example.org along with your invoice number and small description.
Original box and all accessories should be returned as well.
If the item is dispatched to you in different city then we will provide the Exchange and the shipping cost which our customer will bear to send us back.
Please consult Urbansole support for shipping back methods
If you receive a product that is not what we have described in our catalog (replica, specs and image) you are not bound to keep that product, we will return your money. Please inform us within 24 hours of recieveing the product.